City Grounds Support logo
City Grounds Support logo

All articles

Edits, Cancellations & Returns

Edits & Cancelation Requests

Given multiple fulfillment stations and the constant attempts to improve shipping times, we do our best to assist with edit and cancelation requests but are unable to guarantee the likelihood. If your order is yet to be fulfilled by our team, please

Return Policy

City Grounds aims to ensure that you are completely satisfied with your shopping experience. Just in case you change your mind, we gladly accept returns of new & unused products within a 30-day window. The product must be returned in its original for

Return Instructions

Confirm product has not been used. In the event it has been removed from any packaging material, repack carefully and include additional protective material if necessary. A professional packer or bike shop may be advised to assist if assembly has tak