City Grounds Support logo
City Grounds Support logo

All articles

Edits & Cancelation RequestsUpdated a year ago

Given multiple fulfillment stations and the constant attempts to improve shipping times, we do our best to assist with edit and cancelation requests but are unable to guarantee the likelihood. If your order is yet to be fulfilled by our team, please email your request to our Customer Service Team at [email protected]. Please include Order Number, Full Name, (as seen on the order) along with the item required to change or the reason for cancelation.

We are unable to make edits on orders that have been checked out using Affirm, PayPal, or ShopPay. In some cases, cancelation of the original will be required.


Was this article helpful?
Yes
No