E-Bike Charger Won't Recognize BatteryUpdated 3 months ago
It could be the spring connector may be worn down and not making a proper connection to allow charge to flow, see diagram below:
This can happen as a result of a drop or fall while charging the battery (especially when charged on the bike), or by not taking care when plugging in the charger; being forceful can prematurely wear out this part of the battery, rendering it un-chargeable. Please do not attempt to repair this type of component on your own; tampering with electronics can have long term effects on electrical systems that may not be obvious right away. Doing so will additionally void any active warranty.
We do sell replacement batteries on our site here: Crew Dart V2.1 Battery