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Warranty PolicyUpdated a year ago

Most manufacturers require your bike to be professionally assembled at a local bike shop. To make sure your bike is fully covered under the manufacturer warranty we recommend your bike to be professionally assembled by a mechanic. Obtain an assembly receipt as proof of professional installation. If you choose to build on your own, the warranty is further limited to just the frame and fork

Warranty does not apply to the following: 

  • Any part of a product that has been altered, repaired, misused, and improperly installed.  
  • Aftermarket parts that are not original to the bike 
  • Damage from unintended style of riding, abuse, neglect, accident, and racing 
  • Deterioration of the paint, the appearance of the product; rust/corrosion due to environmental effects 
  • Wear and tear of any product (including but not limited to - saddles, grips, tires, tubes, cables, brake pads, chains) that naturally and inevitably occurs as a result of normal riding 
  • Failure to provide regular maintenance of any product 

 

Labor and shipping are the responsibility of the customer. We do not cover unauthorized parts purchased and labor performed by another bike shop. 

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