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<p style="box-sizing: border-box; outline: 0px; font-family: Gotham, Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 325; color: rgb(0, 0, 0); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1.5;">Bicycles are prepackaged in various levels of completion by the manufacturer. In many cases, styles and sizes may even show different levels of completion.<p style="box-sizing: border-box; outline: 0px; font-family: Gotham, Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 325; color: rgb(0, 0, 0); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1.5;">It is best to take the product to a local bike shop for professional assembly. This will activate the full manufacturer&apos;s warranty.<p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1.5;"> Customizations &amp; Modification<p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 1.5;">We are unable to offer customization or modification to any of our products before shipping or pick up. Additional accessories will be shipped separately.&#xA0;

How long will my order take? Is this in stock? How much assembly is needed?

Do the bikes come assembled?

Before You Buy

General

Irvine, CA Warehouse

Processing Time

Is this item in stock?

Sales and Price Protection

Overview of Bicycle Types

UL Testing on E-Bikes and Batteries

What forms of payment do you accept?

What is Affirm?

Will I be charged tax?

Why is my card getting declined?

Can I split my payment with two different credit cards?

Payments

Edits & Cancelation Requests

Return Policy

Return Instructions

Edits, Cancellations & Returns

How long will shipping take?

Signature Required

Do you ship outside of the Contiguous 48 States?

Free Shipping*

Shipping

What is At Warehouse Pick Up?

Notified Once Ready

Can someone else pickup my order?

At Warehouse Pick Up

About Points

What can I use my points on?

How to join CG Rewards Program

CG Rewards

Damaged or Missing Content Transit

Lost In Transit

Lost Packages

Shipping Claims

Warranty Policy

Warranty Instructions

Warranty Activation

Spindle-Bolt Fell Out or Snapped

E-Bike Charger Won't Recognize Battery

Clicking Sound When Pedaling

Crankarm Keeps Loosening

Pedals Keep Loosening

Common Issues

Warranty

Order Issues

Sizing

Additional Recommended Items

Assembly Instructions

Pre-Ride Saftey Checklist

Riding Etiquette

Basic Troubleshooting

Basic Maintenance

Regular (Long-Term) Maintenance Schedule

Overview of Bicycle Components

Safety Warnings

E-Bike Safety

E-Bike Classes and Terminology

Battery Charging

OCEV Safety Information

Best Practices for New eBike Riders

E-Bike Resources

Bicycle Owner- Intro Guide

Do the bikes come assembled?Updated 3 months ago