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<p id="isPasted" style="box-sizing: border-box; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The free shipping offer is only available on select parts and gear. Selected merchandise total must be over $100 after any promotions or discounts are applied, and before any required shipping or tax surcharges are applied.&#xA0;<p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Not all bikes are included in this offer.&#xA0;<p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Applicable for Standard Ground shipping to the contiguous 48 states. Not applicable to Alaska, Hawaii, Canada, and expedited shipping.&#xA0;<p style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">This offer may be changed at any time.&#xA0;<p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">*Oversized / Overweight Items may include Bicycles, Frames, Wheels, Trainers, and other large packaged items.<p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

How do I get Free Shipping? How long will shipping take? Where do you ship? Do I need to sign for my package?

Free Shipping*

Shipping

Irvine, CA Warehouse

Processing Time

Is this item in stock?

Do the bikes come assembled?

Sales and Price Protection

Overview of Bicycle Types

UL Testing on E-Bikes and Batteries

General

What forms of payment do you accept?

What is Affirm?

Will I be charged tax?

Why is my card getting declined?

Can I split my payment with two different credit cards?

Payments

Edits & Cancelation Requests

Return Policy

Return Instructions

Edits, Cancellations & Returns

Before You Buy

How long will shipping take?

Signature Required

Do you ship outside of the Contiguous 48 States?

What is At Warehouse Pick Up?

Notified Once Ready

Can someone else pickup my order?

At Warehouse Pick Up

About Points

What can I use my points on?

How to join CG Rewards Program

CG Rewards

Damaged or Missing Content Transit

Lost In Transit

Lost Packages

Shipping Claims

Warranty Policy

Warranty Instructions

Warranty Activation

Spindle-Bolt Fell Out or Snapped

E-Bike Charger Won't Recognize Battery

Clicking Sound When Pedaling

Crankarm Keeps Loosening

Pedals Keep Loosening

Common Issues

Warranty

Order Issues

Sizing

Additional Recommended Items

Assembly Instructions

Pre-Ride Saftey Checklist

Riding Etiquette

Basic Troubleshooting

Basic Maintenance

Regular (Long-Term) Maintenance Schedule

Overview of Bicycle Components

Safety Warnings

E-Bike Safety

E-Bike Classes and Terminology

Battery Charging

OCEV Safety Information

Best Practices for New eBike Riders

E-Bike Resources

Bicycle Owner- Intro Guide

Free Shipping*Updated a year ago