Battery ChargingUpdated 3 months ago
E-Bike Battery Safety and Charging Guide
This guide provides best practices for e-bike battery safety and charging, working in conjunction with your e-bike's owner's manual. Your safety and the safety of those around you are our top priority.
Important Safety Warnings:
- Aftermarket Products: Using aftermarket products not tested by the manufacturer can void your warranty, cause damage, create safety hazards, or lead to injury. Use only manufacturer-recommended products. Using untested products is at your own risk.
- Chargers: Always use a charger specifically designed for your battery model. Using the wrong charger (incorrect amperage or usage) can damage your e-bike's electrical system or create a safety hazard.
- Damaged Battery/Charger: If your battery or charger is damaged, stop using it immediately and contact us. Continued use could lead to further damage or a fire hazard.
Understanding Your Battery:
E-bikes use lithium-ion batteries in three main designs:
- External: Attached to the bike frame.
- Semi-Integrated: Partially embedded in the frame.
- Internal: Completely hidden inside the frame.
While all use lithium-ion technology, the way they are secured, activated, and charged may vary. Refer to your owner's manual for specific instructions.
Temperature Matters:
Batteries perform best within a specific temperature range (ideally 50-70°F or 10-20°C). Extreme temperatures (too hot or too cold) can affect charging and performance, and high temperatures can even cause internal battery damage or fire.
Safe Charging Practices:
- Location: Always charge your e-bike battery indoors, in a dry, safe area, away from children, direct sunlight, dirt, debris, tripping hazards, and flammable materials.
- Heat Sources: Never charge your battery near heat-generating devices.
- Accessibility: Choose a charging location that is easily accessible and doesn't block emergency exits.
- Supervision: Always monitor your battery while it's charging.
Charging Procedures:
- Regular Charging: Charge your battery when you first receive your e-bike and after each use.
- Battery Maintenance: To keep your battery in peak condition, charge and use your e-bike at least every 90 days. Do not store your e-bike for more than 24 hours with an empty battery.
- Removable Batteries: If your battery is removable, take it off the bike before charging to prevent power surges that could damage other electrical components.
Step-by-Step Charging Instructions:
- Power Off: Turn off your e-bike (both the display and the battery, if possible).
- Remove Battery (If Applicable): If removable, place the battery on a flat, secure surface with the indicator lights facing up.
- Connect Charger to Battery: Open the rubber cover on the battery charging port and plug in the charger.
- Plug into Wall Outlet: Plug the charger into a wall outlet. The charger's LED light will be red while charging. It will turn green when charging is complete.
- Disconnect Charger: Once charging is finished, unplug the charger from the wall outlet, then carefully unplug it from the battery. Charging can take up to 12 hours.
- Remount Battery (If Applicable): If you removed the battery, align it with the mount, slide it into the cradle, and secure it before locking it in place.
Questions? Contact us if you have any questions about battery safety or charging.